Your details, looked after.

Last updated: November 2026

Who I am

This website is run by Billy Keane, a self-employed musician based in London and trading as Billy Keane Music. I’m the “controller” of any personal information you send me through this site, which means I decide how it’s used and I’m responsible for looking after it.

Questions or requests about your information: b.keane.music@gmail.com.

What I collect

• Enquiries. When you use the “Check availability” form I receive your name, email address, event date, event type, venue or location, and anything you choose to tell me about your event.
• Emails and messages. If you email or message me, I receive whatever you include.
• Bookings. If you book me, I keep the details needed to plan and play your event and to invoice for it, such as contact details, timings, song requests and payment records.
• Technical information. Like any website, the company that hosts this site processes basic technical information such as your IP address and browser type to deliver pages securely and filter out spam.

Please don’t send sensitive information, such as health details, through the form.

How I use it, and why I’m allowed to

• To reply to your enquiry and give you a quote. This is a step you’ve asked me to take before we enter into a contract.
• To plan and perform at your event and invoice you. This is needed to carry out our agreement.
• To keep tax and business records. I’m legally required to do this.
• To keep the website secure and free of spam. This is in my legitimate interests.

I won’t add you to a mailing list or send you marketing.

Who else handles it

I use a small number of trusted services to run this site and my business. They only process your information to provide their service to me:

• Netlify hosts this website and receives enquiry form submissions.
• Google provides my email (Gmail), which is where enquiries arrive, and the fonts used on this site (see “Cookies” below).

These companies are based in the United States, so your information may be stored or processed outside the UK. Where that happens, it’s protected by safeguards recognised under UK data protection law, such as the UK–US data bridge or approved contract terms.

I don’t sell or share your information with anyone else, unless the law requires me to.

How long I keep it

• Enquiries that don’t turn into a booking: deleted within 12 months.
• Bookings: kept for up to six years after your event, because tax rules require me to keep business records.

Photos, videos and reviews

I sometimes share short clips and photos from gigs on this website and on Instagram. These can show guests enjoying the music. If you appear in something and would rather you didn’t, email me and I’ll take it down.

Reviews on this site are quoted from genuine public reviews on my Google Business Profile.

Cookies

This website doesn’t use cookies. There’s no analytics, advertising or tracking.

To display its fonts, your browser downloads them from Google Fonts. This means Google receives your IP address when you visit. Links to Instagram take you to Instagram’s own site, which has its own privacy policy.

Your rights

Under UK data protection law you can ask me to:

• give you a copy of the information I hold about you
• correct anything that’s wrong
• delete your information, where I don’t need to keep it
• stop or limit how I use it, or object to it being used
• send it to you or someone else in a common format

Just email b.keane.music@gmail.com. I’ll reply within one month.

Complaints

If you’re unhappy with how I’ve handled your information, please tell me first and I’ll do my best to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or on 0303 123 1113.

Changes

If I change how I use your information, I’ll update this page and the date at the top.